Delete Your Account
You can request deletion of your MozhiLingo account and all associated data at any time, whether or not you still have the app installed.
How to request deletion
Send an email to support@mozhilingo.com from the email address associated with your account, with the subject line “Delete my account.” We'll confirm your identity and process the request.
What gets deleted
- Your account record, including your email address
- Your enrolled courses and lesson completion history
- Your login credentials with our authentication system
- Any support conversation history associated with your account
Aggregated, non-identifying analytics events (e.g. general usage statistics) may be retained in anonymized form, since they no longer identify you once your account is deleted.
How long it takes
We process deletion requests within 30 days. Once complete, your data cannot be recovered, and continuing to use MozhiLingo will require creating a new account.
Retention for legal reasons
In rare cases we may retain limited information where required by law or to resolve disputes, but this does not include your learning data or account profile.
See our Privacy Policy for more on how we handle your data.